After going to Starbucks now for about a year, I can say that I was wrong to avoid them for years and years. The staff at the two that we go to the most frequently are pretty stable, while the other coffee places had a huge turnover. They have good service at the places we go to, and both my husband and I have been given promotions the past few months for free coffee. The current one gives us free coffee every day until the end of April. The staff knows our drinks which is more than I can say for the other place we went as frequently to for the first 6 or so months I was here.
Sure, the coffee isn't exactly the stuff I like. I can make much better at home (I am not a huge fan of espresso based drinks, but I love my Moka pot). But I've not sat down at any café here and really enjoyed the coffee. We go to a café to get out of the house and to relax without going to a pub or out for food after Mr. A. gets done with work.
It's kind of weird how much I hated Starbucks even a couple years ago (mainly because of their predatory store openings near independent cafés). If you told me a year and a half ago that I'd be going to Starbucks 5 or so days a week, I'd laugh.