That kind of defeats the purpose of my post
If a business like Yelp exists how is it that she can get into trouble? Aren't forums specifically for the freedom to discuss topics? I just don't get how she can get into trouble for things members say. Freedom of speech you know?
I understand, and this thread is a great idea. I have seen many forums change their stance on naming and shaming, to only recommending because of these laws and litigation threats.
The following is regarding a popular football discussion forum last year.
Since 1879, corporations have also been able to sue for libel. The inequality of arms this causes is compounded by the fact that there is no legal aid for defamation cases. Lawyers are now allowed to fight these suits on a no-win, no-fee basis, but this freedom is double-edged: if a defendant loses, he could end up paying double the claimant's legal costs.
This is the context in which Sheffield Wednesday went to court to demand the names and email addresses of 14 people who had posted comments on owlstalk. Here are some of the comments over which the club complained. "What an embarrassing, pathetic, laughing stock of a football club we've become." "Another day, another blunder. I doubt even Leeds were in such a mess this time last summer, and look what happened to them." "I am waiting with bated breath to hear who the Chuckle Brothers have signed after their trip to watch players abroad. With the amount of money they have to spend and the wages they can offer the best we can hope for is that little known Transvestitavian International I Sukblodov, who last scored in a brothel."
http://www.guardian.co.uk/commentisfree/2008/sep/17/matthiasrath.medialawI've seen reports that there was an incident on a Mums forum and several forums were shut down by hosting companies. In addition to the forum owner being liable for all content as the publisher, the poster can be held liable, and the hosting company is liable as well.
Full explanation of Defamation/Libel and your rights in the UKAccording to this, if someone posts a bad experience and it causes someone to lose business, which it likely would in this case, it's defamation and we'd lose. This site would disappear and I'd go bankrupt, so lets take the high road here please and not risk it.
Lets keep the reviews of couriers you'd recommend. If someone has a question about a courier not covered in the good reviews, please start a thread to ask if anyone's had experience with them and send a PM if it's not a good report.
Many thanks to all those watching out for the interests of the forum.