Does anyone know how long it usually takes Sheffield to respond to the visasheffield email address?
My wife and I were told on June 8 that a decision had been made on our application. Then on June 10 there was an issue with our UPS account that we resolved within an hour. Since then, almost 2 weeks ago, we've heard nothing new about when our documents will be returned.
We've tried phoning twice (which led to nothing) and emailing twice with no response. Given that we've been waiting two weeks to find out if we even have the visa, we're starting to get super stressed about what's happening with our documents.
Is there any way of getting some info out of Sheffield? I'm also thinking of contacting my MP.