If non priorities in April and May still haven't heard anything then even the 12 weeks isn't accurate is it? You can imagine how those of us who submitted in July feel super defeated at this point.
Why do you feel defeated? You're only at 18 working days from your documents being received in Sheffield at the moment, and not even priority applications are being processed that quickly at the moment. As a non-priority applicant at the busiest time of year, you generally want to allow for around 3 months processing as standard.
The UKVI service standards processing time is as follows:
Customers applying for settlement from outside the UK.
- 95% of settlement applications within 12 weeks of the application date
- 100% within 24 weeks of the application date
(where 1 week is 5 working days)(
https://www.gov.uk/government/organisations/uk-visas-and-immigration/about/about-our-services)
Looking at the current published processing times, 12 weeks was the longest it took for applications decided in June 2016, which means they were faster than their service standards in June, but in other months it can take up to 90 days or even 120 days. It just depends on the specific applications they are processing that month.
With a previous visa refusal or refused entry, it can take a couple of weeks longer than normal, as they have to look into the reason for refusal and make sure it no longer applies, which means looking at your documents in more detail and spending more time processing the application.
So, with the fact that this is the busiest time of year, the application is non-priority and you have a previous refused entry, I would allow for least 12 weeks for your application to be processed.
If it's done faster, then that's great, but I would be prepared for it to take that long, just in case.
One question though: did your lawyer submit the application for you, or did you submit it yourself? In some cases where a lawyer submits the visa application, emails from Sheffield may be sent to the lawyer and not to the applicant.