Thanks
Yes the letter clearly states that we met all criteria except the financial one which is the form we sent but they say they did not receive if it turns out to be their clerical error is there still no wY around it, we still have to pay again?
The form you didn't send is not the financial requirements, it's the second half of the application form - which includes how you meet ALL the requirements (accommodation, relationship and finances). Your application cannot be processed without it because the online application is generic and does not cover the spousal visa requirements.
In order to meet the financial requirement, you have to send very specific evidence relating to the exact category you are applying under (as indicated on Appendix 2). If even one document is missing, the visa will be refused (i.e. one bank statement).
Which financial requirement category did you apply under?
Did you send every single required financial document for that category, meeting the specifications as laid out in Appendix FM 1.7 and Appendix FM-SE?
If you are starting a new job in the UK in September, then I'm guessing you applied under category B, with the sponsor returning from overseas?
For that you would need to have sent:
- your official job offer letter and/or signed job contract
- 12 months of original payslips showing you have earned at least £18,600 in the last 12 months
- 12 months of original bank statements showing the deposit of every single payslip
Or if you are currently still employed in Jamaica and have been with your current company for at least 6 months, earning at least £18,600 for all of that time, you could apply under Category A with sponsor returning from overseas.
Can you post the exact wording of your refusal letter? Sometimes you have to read between the lines a bit to work out the exact reason for the refusal