Passport visa mistake

Hi
I was on this site some time ago after my husband visa was denied. I ended up coming to the UK with my sons and we reapplied. Been here without him for almost 3 months.
Today he finally got the letter and the visa but they have made a major mistake. They have issued my husbands visa but put it in another mans passport. He has called the British consulate in Bermuda but he can't do anything until tomorrow. No idea who this man is, the names are not similar, the birthdays are not similar and the passport is St lucian. My husband is Jamaican.
Anybody got advice or direct number we can call?
This is unbelievable and we are in shock. We have no idea where his actual passport is. We had hoped he would make it to the Uk for our sons birthday next week. 
 

This is a terrible thing to happen! I am sorry I cannot advise except to say I would certainly follow up with the British Consulate in Bermuda who should tell you who to contact. This must be a very rare occurrence! I do hope you get it sorted quickly. I guess the person who has your husband's passport must be as anxious as you are to get his passport back. Do keep us updated!

This is definitely a first (that I've heard of).  Contact the office where you applied and see what they say.  Unfortunately this may take a bit of time to sort.  It may even be that your husband needs to get a new passport (UKVI will cover this cost) and report the old one lost/stolen.  Keep us updated!

So after several calls going back and forth to no avail i contacted my local MP. He actually came through for us and got the visa department to contact my husband. He got a grovelling apology and they are currently trying to track down his passport. We have had to send back the one he was sent which contains his visa. Now we wait, again

So after several calls going back and forth to no avail i contacted my local MP. He actually came through for us and got the visa department to contact my husband. He got a grovelling apology and they are currently trying to track down his passport. We have had to send back the one he was sent which contains his visa. Now we wait, again

Good for you, I'm glad things are heading in the right direction finally. The whole incident is shocking.

Ugh, big hugs.  Keep us posted!

I hope they find it.....quickly. SO embarrassing for them and SO stressful for you and your husband!