Hi All,
Thought I would give you an update after a relatively informative call with the UKVI call centre.
According to them, due to their own internal processes, once the applications are sent to Sheffield on some occasions people will get an acknowledgment email and some may not, this makes no difference.
Having enquired about our case the person on the phone confirmed that all has been received by Sheffield, but the only emails we will be getting are the decision emails once it has been processed.
According to their current non priority timeline for US Citizens they have advised between 2 to 2.5 months for processing.
The person was also informative enough to open a case ID during the call in case any further enquiries are to be made of a similar nature.
I know most people have not had the best experiences with the call centre, however, I thought I would give an update after my call a few minutes ago.
Thanks,
J2j