Hi, sorry, didn't see this - not ignoring you! We did get an email message with the update, and I posted it elsewhere.
Now I'm just sitting here confused, morning java in hand. We sent in our applications for a residents certificate for me and a residency card for my non-EEA dependent daughter, who is here on a valid (still, through October) family permit and, according to the regs, can stay once that expires. We are applying for the card for her as she needs to be able to travel next year, and won't be able to get back into the country (with any certainty) without something official in her passport from the UK. Other than that, there's no need for her to have the card.
So, July 1st I mailed the packet - two packets in one envelope, two credit card auths, everything duplicated, with a note saying there were two in there - as per the instructions we were given. Tracking says it got there July 4.
Early July we heard daughter needed to physically present her passport to her Uni to verify her status. So, about 14 days after I mailed it, we requested that it be returned. Received a confirmation number for the request.
Two weeks later we did not have the passport, put in a status update request. No response. Phoned the euro helpline and was told they wouldn't return it until the card was put into the passport (it's not actually a card, it's a sticker thing in the passport). We reported that to the Uni.
The next week her Uni said they could phone the govmt "on a back line" to confirm that she'd submitted the passport. We gave them the royal mail tracking info, they phoned, all is ok with the Uni - she can register on time.
Aug 9 got a confirming email that they had my application, it could take up to 6 months, got a tracking number.
Checked the online status page for updates daily (silly me).... nothing, nothing, nothing, then it said it said waiting for decision as of Aug 8. Yesterday morning it said a decision has been made and that my packet was being dispatched back on Aug 18 - allow 10 working days. Nothing has been debited from my bank account to pay for this.
So, for the next two weeks (or until it arrives) I'll be wondering:
1) why they haven't debited my bank account (I checked the scan I kept, all the info is correct - no transposed bank numbers);
2; is it just my application coming back, or both of ours? Daughter has not been contacted at all, no confirmation of application, no request for biometrics appointment (perhaps the fact that her family permit, with biometrics, is still valid means it's not required??)
3) what I've screwed up in the packet that would make them return it in so much more quickly than 6 months.
On the flip side, I'm hoping that the fact that her family permit was still active expedited everything through. But that's stretching credulity here... and of course, our apartment building's entry buzzer system is malfunctioning this week - nobody can buzz to let you know to let them in. Including the mailman. Phoned that in over the weekend, and they say the repair guy won't be here until late this week. Wah.
Guess I'll go sit downstairs at 11:30 everyday and wait for the mailman.