Hi Southernbetty!
I won't claim to be an expert on this, especially as we're still waiting to hear back from Sheffield. That said, our immigration solicitor was very clear on this point with us and I'll share her advice with you.
I believe you have three options:
- Provide the originals you received in the mail. This wasn't an option for us, because we were both enrolled in paperless statements.
- Provide a letter from the bank, verifying the authenticity of the statements - noting which ones are included. This is what we did for my partner's statements from PNC, as they were willing to provide the letter on their letterhead with a wet signature.
- Provide duplicates or online printoffs, with each sheet being individually certified by the issuing authority. This is what I had to do because Wells Fargo refused to give me a letter like PNC did for my partner. Instead, I sat there at the branch while they stamped and signed each sheet from my last 6 months of statements.
Be sure that your statements cover the full 6 months. I initially just got 6 statements but the lawyer said UKVI is very strict about it being a full six months. Mine were 1 day short of six months so I had to go back and get an extra month certified.
One of the experts on the forum may have better advice for you, but this was how we dealt with it. Hopefully we didn't screw it up!
Good luck with the house sale and the application! We decided not to list until I had the visa in hand, so I'm hoping it doesn't sit on the market. Just waiting on the decision now.