I have been having trouble with HSBC too. Two weeks ago we went in to try an open a current account for me. My husband had spoken on the phone with someone prior to our going in person to apply. He told them I don't have an NIN and have not worked over here yet. But I have started a new business, and want my own account to pay into it from the business account that is in his name. They said it was up to the bank managers discreetion. Well, the bank manager we have been dealing with has not been very helpful. I have shown my passport, marriage cert, provisional license (no longer accepted apparently) letter from the Home Office showing my ILR, mail from the NHS about my shoulder surgery, and mail that has been sent here to me by the IRS, and other various bits of mail, including from my doctor. I have been refused based on not having enough proof that I live here. I have lived here nearly 6 years now.
![Huh ???](https://www.talk.uk-yankee.com/Smileys/classic/huh.gif)
Hubby has had an account with them for over 16 years, and they wouldnt' even put my name on his account. I feel like a criminal just for wanting to open a bank account.
So on the second visit, the bank manager says that he would accept a letter from my doctor (we mention we already provided that, and it was rejected, as was my mail from the IRS,
after they told me the previous week that would be verification of my address). He backpedaled and then said that actually wasn't enough. Well, hubby got assertive with him, and mentioned that we had been told that it was bank managers discreetion. He
said if only I wasn't a foreigner. I even showed my letter from the Home Office, stating my ILR and he turned his nose up at that too. Well, like I said, hubby called him down on his inconsistancies, and the guy relented and opened the current account for me. I recieved the checkbooks and debit card last Thursday.
Now today, I get a letter from the same bank manager, stating that they have frozen my account, (which they were happy to deposit my checks into BTW), until further notice, or until I provide more proof of where I live.
I am livid. So we have to put my name on a utility just to jump thru this hoop. I will do it, and then close the account, and go open one with another bank. I won't deal with this bank again.