I've had mixed reviews with dentist and I have a child as well who I had been denied service for.
Our first dentist, looked at my teeth and said, good. Just looked. Um, what? I have old fillings that need to be poked because they can get old and pull away from the tooth. They refused. Yes, you heard me. Refused to check my teeth that way.
They did the same to my son and missed a cavity that I had been on watch with in America. I asked them to clean my sons teeth and he refused. Yes, again, refused.
He told me my teeth were too nice for the NHS to pay to have them cleaned and they absolutely do not clean childrens teeth.
Gum disease runs rampant in my family so cleanings are a necessity.
I went private and paid £75 for a check up and £40 for a cleaning. Same for my son. The practice took us on as NHS after about a year but the cleanings still have to be paid for. The first hygeniest was awesome. The second time, the hygeniest was a different lady for my sons cleaning and she said, with attitude, "You know you have to pay for this, right?" Well duh! I scheduled the appointment - just clean his teeth. Nobody has ever taken an xray of my sons teeth.
The NHS dentist within the dental practice is good. She did poke my teeth and did find that one of my fillings was pulling away from the tooth and it had to be replaced.
Now if you want white fillings, it's an extra £150, I think. A white crown is a couple of hundred above what the NHS pays for as well. Still pretty reasonable in my book.
My dentist is state of the art - they have teeth whitening, an orthodontist and a specialist that does implants so I feel like I'm at a good practice now.
~BEG