
I was very amused to read this post. Foxtons are renowned in London for two things.
a) Being one of the biggest agencies in London & Surrey.
b) Also being one of the most hated.
Their dubious practices have been raised in the past and were caught up in a scandal which featured on BBC's 'Whistleblower' programme. Their staff were caught on camera (amongst many other things) fraudulently signing landlords signature in order to get their commissions before the end of the month, by scanning the copy of the signature and pasting it onto the contracts, a practice they referred to as 'Chop Chop'.
It is of no surprise to me at all, that once again, they have been caught out. They really should clean up their act and employ competent staff, before someone sues them.