I went to the NatWest branch my uni campus (University of Nottingham) today to see if I was eligible for an overdraft. I was told that because I had to prove financial ability to get a student visa that I wasn't allowed an overdraft (honestly, the money was on its way via a debit card being sent to me, but I just wanted £10). As annoying as it is, I understand the angle that they're coming from.
I was also told, however, that even if I was a UK student, I still wouldn't be eligible, as I failed a credit check. Failed? The bank employee told me that this was because I had probably failed to pay bills and owed money. Owed money? Failed to pay bills? I have a pay as you go contract with Orange, and I am never billed. I have never owned a credit card, and I do not intend to. I have never bought anything on credit (ever) and I have only used my debit card to withdraw money from my bank and to pay for one large thing (a gift for my boyfriend worth £130) when there was at least £400 in the bank at the time. I was really shocked (and still am) to hear that I have failed a credit check because of supposed "bad credit". I'm really confused and somewhat frustrated, as I don't want this to taint any records that I have.
How do I get to the bottom of this? How does somebody who has never had a bill in the UK, owned a credit card, or paid for something with credit have "bad credit" and fail a credit check?