Thank you everyone for all of your advise. He has tried to contact his local CAB, so hopefully they will be able to offer some sort of assistance. As far as the medal 1) I hadn't had the nerve to even ask him about, as he has enough on his mind, and 2) he told that the bailiff took an inventory of his possessions, so If that happens to among them and he mails it to me, it will only cause more trouble for him. Catch 22
From what I have read myself online, the bailiffs cannot take any of the major appliances, has they are needed for day to day existence.