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Topic: can't log out  (Read 1968 times)

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can't log out
« on: August 18, 2010, 09:44:25 AM »
I get the following message and I am unable to log out.

'An Error Has Occurred!

Session verification failed. Please try logging out and back in again, and then try again.'

Any advice?

TIA!


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Re: can't log out
« Reply #1 on: August 18, 2010, 10:10:43 AM »
I don't normally log out ever, but I just tried now and it worked fine. Have you tried again? What browser are you using?
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Re: can't log out
« Reply #2 on: August 18, 2010, 11:42:45 AM »
No change - Same message.  :(

Using Firefox.


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Re: can't log out
« Reply #3 on: August 18, 2010, 11:44:53 AM »
I use IE, but I'm not computer savvy enough to know whether or not that would have anything to do with it.  :-\\\\
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Re: can't log out
« Reply #4 on: August 18, 2010, 11:47:01 AM »
I use IE, but I'm not computer savvy enough to know whether or not that would have anything to do with it.  :-\\\\

I'm not too computer savvy either!  :) Hence posting here.... :P


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Re: can't log out
« Reply #5 on: August 18, 2010, 04:21:38 PM »
Login cookies and sessions can sometimes become corrupted, it's best to try deleting them via your browser privacy options. In Firefox, on the Toolbar it's Tools > Clear Recent History, and tick the Cookies option and click Clear Now.

In IE, Tools > Internet Options > General (first tab) | Browsing History "Delete..." button, and then tick Cookies and Delete. (If in IE you cannot view the Menu Toolbar, click Alt to see it.)

Hope that helps. :)


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Re: can't log out
« Reply #6 on: August 18, 2010, 04:55:56 PM »
Thanks!  :) That worked - even for Firefox!


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