So I just got off the phone trying to get information about how to book my cats to Manchester from Louisville, KY.
Delta only has 2 routes into Manchester, either through JFK or Atlanta. So I'm rather limited in my choices of flights.
#1) They told me that I would be responsible, once they arrive in ATL or JFK, to pick them at the Domestic Cargo terminal and then take them to the International Cargo terminal for check-in! The only way around this is to hire an IPATA agent to move them around. I couldn't believe that.
2) They said they had to 'split' the airway bills for the domestic flight and the international flight so it it costs more.
3) Oh, and not to mention, because they require 4hr between flights, and the way this split airway bills works, that I would need to spend the night in ATL or JFK because they could not get us there in one day. So that would screw up the tick/tapeworm treatment.
Has anyone else been told this by Delta? They also quoted a $650 clearance fee once I arrive in Manchester.
Whereas, Continental had no problem getting us all there in a single day, despite them having multiple stops to get to Newark, and only a $303 fee in Manchester. The choice seems pretty easy to me.