We just choose whichever line is the shortest. Once about 10 years ago my husband and I went through on separate lines and the IO made me leave the line to go and find him, it took us ages to get through. Now, with myself and the two kids all holding different passports, we just choose the shortest line and head towards that one. I find the people who are shepherding people through to the IO's desks don't really know what to advise us, so we just do what we think is right. Good luck!