You're right; why even bother providing the box if they're not going to follow through?
Nevertheless, I'm glad that David has taken care of this while in the US. It will make everything so much easier for you when you all arrive in a few weeks. With that in place, you guys will be able to just proceed smoothly with everything, from setting up utilities, to getting a driver's license to applying for credit...
Sara, good luck with everything. I know that you're up to your neck in the for the next couple of weeks. Trust me when I say it's survivable! And, eventually everything DOES fall into place and soon enough, you'll be getting on with a normal life. All of the chaos will then seem a distant memory!
PM me ANY time you if you want.