Priority Spouse confirmation email wording?

Hi all,
I'm seeing conflicting answers browsing through past threads, so I'm starting a new thread. My wife applied for priority settlement visa from the USA.
Online application submitted: 21 March
Biometrics taken: 23 March
Documents sent via UPS: 23 March
UPS tracking delivered in Sheffield: 26 March

On the 26th, she also received an email from UKVI stating, in part:

Your online application has been received at the UK Decision Making Centre.  Your application is currently being prepared for consideration by an Entry Clearance Officer.

If you have made a Settlement application (except for applications lodged in USA and Canada): you must ensure that your UK sponsor has sent all relevant supporting documentation to the UK Decision Making Centre in Sheffield.  The documents should be arranged in this order: application form and relevant Appendix* (See below); English language evidence; relationship documents; maintenance documents; accommodation documents.   If documents are not received a decision will be taken on the basis on the information that has been provided.

If you have already had your supporting documents scanned in at the Visa Application Centre, or if you have already sent them in to us, please ignore the request for documents.

I think the confusion arises from the same email being sent to USA/Canada as everywhere else, since US & Canada governments collect biometrics and transmit electronically to UKVI.

Some posts on this forum indicate that this email is confirmation UKVI have received the package/documents and placed them into the queue; others imply that it's an e-mail auto-generated by UKVI only confirming receipt of biometrics from the USA.

So my question is, does the email mean UKVI actually got the package, (probably) put it in the priority queue, and that our next step is to await a decision email? OR should we be waiting for an email confirming that they received the documents and have put them in the queue?

Given some difficulty we had at the UPS office, stress levels are even higher than the normal stress induced by this process. We'd like some indication that the documents actually made their way into the priority queue rather than non-priority.

Hi all,
I'm seeing conflicting answers browsing through past threads, so I'm starting a new thread. My wife applied for priority settlement visa from the USA.
Online application submitted: 21 March
Biometrics taken: 23 March
Documents sent via UPS: 23 March
UPS tracking delivered in Sheffield: 26 March

On the 26th, she also received an email from UKVI stating, in part:

I think the confusion arises from the same email being sent to USA/Canada as everywhere else, since US & Canada governments collect biometrics and transmit electronically to UKVI.

Some posts on this forum indicate that this email is confirmation UKVI have received the package/documents and placed them into the queue; others imply that it's an e-mail auto-generated by UKVI only confirming receipt of biometrics from the USA.

So my question is, does the email mean UKVI actually got the package, (probably) put it in the priority queue, and that our next step is to await a decision email? OR should we be waiting for an email confirming that they received the documents and have put them in the queue?

Given some difficulty we had at the UPS office, stress levels are even higher than the normal stress induced by this process. We'd like some indication that the documents actually made their way into the priority queue rather than non-priority.

Did you write priority settlement on the outside of the package and place the receipt at the top of the pile? The email is generic and not always even sent, but for US apps I believe it is when they receive your documents. In other countries the applicant's documents are scanned at the same time they do biometrics and then their sponsor has to send in documents separately.

You’ll only get two emails in total:
- one saying they have your application
- one saying a decision has been made

You’ve had the first email, so you’re just waiting for the decision made email now.

Since you got the email on the same day your documents were delivered, that’s an indication they have them and they are in the queue. Also, since you got it quickly (on the same day) I would hope that means it was sorted into priority... but I couldn’t say for sure.

The ‘automated’ part was only referring to people who received that email before they had even sent their documents/while their documents were still in transit... which sometimes happens and implies the email was triggered by giving biometrics.

Excellent, thank you very much for the clarification, ksand24!