Flying-which airline do you use?

That is SHOCKING eh!  I hope the rest of the trip looks up from here.  Shame American on Twitter!!!

My aunts husband works for them and they said the same. Just such a lack of communication  and they kicked us off the cots at 5, right when I was actually falling asleep.

We’re usually reasonable people. Flights get delayed cancelled etc we will work with them if they work with us. But to send us to a new city then just say oh well your on your own . 🤬

OMG, that's not acceptable, especially if they cancelled the flights. Totally shame on social media. I would also follow up with your travel insurance if you can!

Point proven why I hate American. Had
A flight out of London yesterday at 17:15. Get to the airport to find it’s cancelled.

After begging and pleading they got us on another flight out but because it was to another city we missed our connecting flight and nothing else was available till this morning. So with the promise of meals, hotel, travel to and from hotel etc we agreed to do it.

Get to Philadelphia last night, and guess what. All the staff couldn’t wait to get out the door. There were no hotels they gave them all away. They said we could pay for our own hotel and get reimbursed which we considered. But then forgot we temporarily have no money. My mom for whatever reason has my American bank card and we didn’t tell uk bank we needed our cards till today. Why would we as originally we got home at around 11 pm and knew we would go straight to my mom and dad’s for the night.

So we slept on god awful cots for four hours before they kicked us out at five am. All I can say THANK GOD we left our little One behind on this one as it is a short trip.

On the other hand we’re so tired and it’s such a short trip I’m worried it’ll be ruined because we’re so tired and behind schedule.

I think American has permanent lost our business the way we were handled last night was just uncool. I feel bad a poor family Work four little ones flew with us and were in the same boat.

I despise flying through Philadelphia! Their staff is awful! All the issues with PSA this last week (who is who we always fly on the regional flights to the big hub) is an even bigger con for ever flying American again for us.

I despise flying through Philadelphia! Their staff is awful! All the issues with PSA this last week (who is who we always fly on the regional flights to the big hub) is an even bigger con for ever flying American again for us.

I know I was unaware of the psa stuff till this morning. But we met so many people on the same situation as us. It was awful but I’m “home” now