Have I mentioned that I "HATE" moving? Just as happened the last time, we just had a surveyor in for a quote and they came back at 50% more cubic feet than we actually have. Considering she never actually measured anything, but just used a template on her tablet to select from, it's not surprising. (Apparently there's a standard "small bookcase" and a standard 'small shelves" etc., no measuring done. And absolutely no way to deal with flat-pack, unless it's in a box. When it becomes a box.)
We have about 650 cu. ft. of stuff. I know because 300 of it is in boxes. All but about 2 dozen of the boxes are the same size. Every box has been measured and entered on a spreadsheet. Our totals differed there, as well. She had me at 389 cu.ft. of boxes. Without ever popping out a tape measure, that's what she came up with. I'd even given her a list of the boxes by size (how many of each).
Most of the rest of our stuff is Ikea flat-packed, which has been returned to flat-pack status and wrapped in pallet wrap.
So, the surveyor today included items like my 60 litre aquarium (in the box) as 10 cubic feet. (umm, slightly over 3!)
My lovely little folding office, all 18 cubic feet of it, was designated to be 30 cubic feet.
My Ikea kitchen table, which I told her would be flat-packed and showed her the box for? 10 cubic feet. (should be about 3.5)
Three flat-packed book cases (each 13x4x47) came in at 15 cubic feet. (Instead of about 4.25.)
My folding oak bookcase (30x3x38)? 10cu.ft. (Should be about 2.)
It goes on and on.
I think the worst one was a folding step stool (38x4x18), just about 1.58 cu.ft., was assigned as
12 cubic feet. - See photo of this miracle, attached.
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Having very little else to do now that we are almost totally packed up, I created an excel spreadsheet listing their quotes per item and the actual measurements, next to each other. I come in at about 675, their quote is 1,000-ish, total. I have sent it, along with a polite but terse expression of my displeasure, to the survey company and also to David at Rainier. It will be interesting to see how it goes.
I will also be checking with some of the other companies - assuming I can find one reputable. I was trying Robinson's web page to leave a "contact me" message, but it doesn't seem to be working. Can anyone suggest another reputable company UK to USA for us to check on? I'm hoping Rainier will come through for us, but I'm hedging my bets.