**** CONFUSION REIGNS ****
Why is it that nothing is ever simple with this application process..
My wife, (the applicant), has managed to progress with her application on the VFS website and has been given an appointment for her Biometrics at the end of July.
So far, so good....
She was also able to make payments of $45 for a UPS Return Courier Service and $5 to receive SMS Processing Updates.
She was able to download and print out the UPS Shipping Label which includes a unique tracking number. We assume this is to be used to pay for the return of her Passport etc from UKVI at the end of the application process.
She was able to download and print out her registration details, which included payments made, a short summary, (but not all), of the uploads received and at the end of this document an Appointment Letter with the date and time and location of the ASC Biometrics Centre.
This latter document I assume she needs to take to take with her to the Biometric Appointment plus her Passport.
Again.... So far, so good....
Now the confusion starts...
About a couple of hours after making this progress, my wife received an email from UPS saying there was a parcel on its way to her from
VFS SCHENGEN and it should turn up the next day.. The Tracking Number for this parcel, was the very same tracking number that’s on the UPS Shipping Label, which she had just downloaded and printed out..??
What on earth is going on..?? It’s as though they were immediately trying to return her passport, which she’s not even sent in yet as she’s still to have the Biometrics done..?
UPS have since said they couldn’t make a delivery on their original specified date and will inform her when they can... we’re still waiting...
My wife has written to VFS Customer service, but they can take a week to reply, so in the meantime we’re more than puzzled..
Our main Concern is the fact that the Unique UPS Tracking Number has now been used, and we’re worried that this Return Postage Label will no longer be valid..??
Has anyone else experienced what we are experiencing now..??