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Topic: Which electricity supplier??  (Read 3519 times)

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Which electricity supplier??
« on: June 22, 2024, 06:13:14 PM »
Hi all! So, I am incredibly unhappy with my current provider OVO and ready to switch.I’m wondering who you are using and are you actually happy with them?


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Re: Which electricity supplier??
« Reply #1 on: June 23, 2024, 01:51:53 PM »
Since moving back in 2016 we tried 4 suppliers, switching to Octopus in 2019 and have been extremely pleased with them ever since.  When we had solar panels installed our existing meter was so old that it started going backwards when the sun was shining, which is not legal.  We requested to switch and I immediately informed them of the situation.  By the time the smart meter was installed we were quite a bit negative from the initial reading and I expected an estimated bill, but instead they gave us a full refund of the "negative" reading.  They have been great ever since and we have been on their Intelligent Go tariff for the last couple of years, charging our EV and solar batteries at the overnight rate of 7p/kWh.
Dual USC/UKC living in the UK since May 2016


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Re: Which electricity supplier??
« Reply #2 on: June 23, 2024, 03:03:38 PM »
Excellent! Thank you!!
I was considering either Octopus or E.On


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Re: Which electricity supplier??
« Reply #3 on: June 26, 2024, 02:15:34 PM »
I also recommend Octopus. My father in law needed a dual-tariff meter installed to take advantage of a grant and Octopus were the only ones that even bothered to actually listen to what was required let alone do anything about it. His then current supplier said the couldn't do it. Anyway, Octopus said they could do it, and as soon as we switched they arranged the required engineer visits.


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Re: Which electricity supplier??
« Reply #4 on: June 26, 2024, 02:28:43 PM »
Since moving back in 2016 we tried 4 suppliers, switching to Octopus in 2019 and have been extremely pleased with them ever since.  When we had solar panels installed our existing meter was so old that it started going backwards when the sun was shining, which is not legal.  We requested to switch and I immediately informed them of the situation.  By the time the smart meter was installed we were quite a bit negative from the initial reading and I expected an estimated bill, but instead they gave us a full refund of the "negative" reading.  They have been great ever since and we have been on their Intelligent Go tariff for the last couple of years, charging our EV and solar batteries at the overnight rate of 7p/kWh.
Seconding this. When Bulb folded I was migrated over and I've been happy with them.


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Re: Which electricity supplier??
« Reply #5 on: June 26, 2024, 03:01:11 PM »
I'm with Octopus for about 7 years now. Recommended.


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Re: Which electricity supplier??
« Reply #6 on: June 26, 2024, 04:29:12 PM »
Thank you all! Changing over Friday!


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Re: Which electricity supplier??
« Reply #7 on: July 02, 2024, 08:13:40 PM »
Octopus has been terrific. Their customer service is excellent.


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Re: Which electricity supplier??
« Reply #8 on: July 12, 2024, 03:02:55 PM »
Seconding this. When Bulb folded I was migrated over and I've been happy with them.

OMG, Bulb were the WORST!!! >:(


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Re: Which electricity supplier??
« Reply #9 on: July 19, 2024, 08:51:50 PM »
Hi all! So, I am incredibly unhappy with my current provider OVO and ready to switch.I’m wondering who you are using and are you actually happy with them?


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I'm currently with Octopus Energy and I'm really happy with them. Their customer service is top-notch, and their prices are competitive. Plus, they're a renewable energy supplier, which is a big plus for me.

I've had no issues with them so far, and their app is really user-friendly. I've also heard great things about Bulb Energy, but I haven't tried them personally.


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Re: Which electricity supplier??
« Reply #10 on: July 19, 2024, 09:10:40 PM »
I'm currently with Octopus Energy and I'm really happy with them. Their customer service is top-notch, and their prices are competitive. Plus, they're a renewable energy supplier, which is a big plus for me.

I've had no issues with them so far, and their app is really user-friendly. I've also heard great things about Bulb Energy, but I haven't tried them personally.

Bulb went bust and their customers transferred to Octopus
Dual USC/UKC living in the UK since May 2016


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