Still no problems with Chase? Did she keep her USA account open?
Just doing some preliminary legwork. My ex-employer's pension entity will not send pension payments to financial institutions out of the USA. Social Security is, of course, no problem. So I need to keep a US bank account to receive the pension payments. If having a Chase account in the States would facilitate receipt and then transfer of the pension funds, that would be ideal.
(Have an inquiry in with the federal credit union via ACA, as their online literature seems to lean heavily to my needing to have a smartphone to download aps and use "what's ap", when I would not be planning to own a smartphone. I've asked if they can do online banking via a PC, as does BofA.)