oops,, just added that bit to my above post,,lol. Yeah, we walked in. Actually, we went twice,, we went on a Friday,, but got there too late in the day to be seen. We got there at 8 am! By the time we got in, 11 am,, they said we would not be able to get it done that day. So we went back the following Monday, got there much earlier,, (see above). I don't know how the queues are these days tho. With them encouraging more people to post the applications, I would like to think it's much better.