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Topic: Freeview Vanished !!  (Read 1317 times)

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Freeview Vanished !!
« on: August 18, 2008, 10:25:49 PM »
OK

So tonight my Built in Freeview Daewoo TV has lost its Freeview and also my new BT vision box has too. 

I looked on the net to see if there was a problem with the signals in my area but it mentioned about a upgrade that has made some freeview units obsolete!! 

Now I am hoping its just the bad weather we are having interfering with the signal and that hopefully it will be ok tomorrow...because having to fork out more cash for a TV thats 2 years old and a new BT Vision box will seriously piss me off  ???

This has never happened here before so I find it odd.
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Re: Freeview Vanished !!
« Reply #1 on: August 19, 2008, 01:21:57 AM »
The Daily Mail says Daewoo set top boxes from 2004 & earlier are obsolete (they list specific models at the end of the article). 

It's odd that your BT Vision box is affected though, as per my understanding its supposed to receive its signal from your internet, so should be completely unaffected by the digital transmissions...   :-\\\\  Have you tried contacting BT about it?


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Re: Freeview Vanished !!
« Reply #2 on: August 19, 2008, 09:29:06 AM »
Cheers Christine

Thats the article I found yesterday too.  I rang Daewoo customer services and they said that if the signal does not return in a few days they will send a engineer out to me as a gesture of good will and if it is this freeview upgrade they will replace my Telly with a new one for free.  :D

Still trying to get through to BT  ??? ???  My internet is fine and my Xbox Live, but the freeview reciever with hardrive has lost its channels too.  Its really bizzare.

I think it is this upgrade because a few people who I know locally have not had a problem and I have unplugged and re wired the whole TV set up and still no joy and I checked the Ariel on the roof and that is fine also.

Just a huge pain in the ars*.

The warnings suggest anything older than 2004 can stop working but the Customer Services lady at Daewoo said that newer items have become obsolete too and will have to be disgarded.

Just something else to add to my big list of bad luck recently  ;)
I AM LIKE MARMITE - YOU EITHER LOVE ME OR HATE ME!
"The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails. - William Arthur Ward.

MY MUSIC - http://www.playlist.com/playlist/12772939531/standalone

Providing entertainment since April 16, 2008, 05:07:08 PM effectionatly known to some as chubsie!


Re: Freeview Vanished !!
« Reply #3 on: August 19, 2008, 09:54:08 AM »
Awesome with Daewoo - can I borrow your box?  ;D

Too strange with the BT Vision.  Looking at BT's "troubleshooting" section for the box, it says you may need a new aerial.  Don't let 'em try and fob you off in that regards.  Is is still under a year old - if so once you manage to get a hold of 'em I'd recommend asking for an engineer to come out.   ;)  You've probably already checked, but have you made sure you've got the latest firmware for it (8.1.A.E.)?

If you're having no joy with the telephone have you tried emailing them in the meantime?

Good luck!   :-\\\\


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Re: Freeview Vanished !!
« Reply #4 on: August 19, 2008, 05:49:51 PM »
The emerging problem is that some of the Freeview boxes have firmware which is not fully compliant with the DVB-T (digital terrestrial TV) standard.   Specifically, it is the NIT (Network Information Table) which is giving problems. 

The NIT is a table of data sent with the digital broadcasts which contains information about the channels available, all the settings the box needs to use to receive and decode them, etc.  Up until recently, a single NIT has been sufficient, but with the growth in the number of channels it was decided to adopt a split NIT, where the data is distributed between two different tables.   This is in accordance with the official DVB-T standards, but some boxes do not support it properly.  The result is that when your local transmitter switches to the split NIT system, next time your box tries to rescan the channels it won't be able to properly interpret the data and you'll end up with a dead box, unable to retune and receive anything.

Unfortunately, there's very little which can be done besides replacing the receiver.  I believe some of manufacturers affected might be offering a free discretionary replacement, but I've only skimmed the details. 

I'm not familiar with the BT Vision box, but does it also have an antenna input for receiving local digital channels directly off-air?  If so, then incompatible firmware could be the problem there too if you local transmitter has just switched to a split NIT.

Just to make things worse, there is another likely compatibility problem looming on the horizon even for those not affected by this.    Digital broadcasts are set to change to a slightly different DVB-T mode after the last analog transmissions are closed down in 2012.  It seems that some receivers might have firmware compatibility problems with that, too.
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Re: Freeview Vanished !!
« Reply #5 on: August 21, 2008, 03:46:03 AM »
I am glad I ran across this thread...my fiance was telling me the other day that when he turned on the TV the freeview wasn't working and now I know why....just when I had thought that my days of only having 4 channels was over...oh well
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Re: Freeview Vanished !!
« Reply #6 on: August 21, 2008, 11:04:59 PM »
just when I had thought that my days of only having 4 channels was over...oh well

That's still twice as many channels as we had in our house when I was just a nipper!   ;)

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Re: Freeview Vanished !!
« Reply #7 on: August 21, 2008, 11:10:02 PM »
hehe then I don't feel so bad
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