I think you'll be surprised how much they care about your dog. I was so worried about my cats and the people working both ends (Newark and Gatwick) clearly cared about animals and their well being. They don't want anything to happen to your dog just as much as you don't!
Yes, I found this too. In Houston international they were super-serious when checking in my cat. They clearly take their jobs and the welfare of the animal seriously, which I liked.
At Gatwick, there was just one young woman I spoke to over a little counter, who got my cat for me, and she was very sweet and remarked on how nicely my cat had behaved and that everyone in the back loved him!
I got just a great impression of the staff at both ends. I had been scared poo-less before doing all this, but now I know how great all the people involved are, I would do it again.
Well no actually I never want to do it again and probably nor does kitty, but you know what I mean, hahahah!
