Eek, sorry, here's a reply 3 months too late! I get on here so infrequently. Umm, I called the lender to set it up, and just gave them the bank details. I don't even know how they managed it. Buuuut....I think it may not actually work for most people. I just called DofE last month to see why they sent me a bill when I'm in school, and they said I can't pay them by D/D, I have to call and pay every month by card. Apparently I was paying a collection agency before, because my loan was in default. So only that particular collection agency accepted the D/Ds. And I never did understand why I'm still paying a monthly payment when I'm a full-time student. But I didn't bother to argue with the guy - as long as they pay for my college tuition I don't care.