You would get better service out of a North Korean visa service. I have lived, studied, and worked all over the world and I have a passport full of visas. I have never experienced such poor service anywhere before. The UK Home Office really is special in that regard.
They have no compassion for peoples lives or families. They cannot grasp that waiting six months for a visa whilst possibly being apart from your wife and children may cause great anguish.
They set themselves "service standards" to make themselves feel like a grown up government agency when in fact they are just made up magic numbers that mean exactly nothing.
There is absolutely NO WAY to hold them accountable. They could hold our passports for six weeks, six months, six years...way beyond the service standard. We have no way of finding out out what is really going on. We "just have to wait".
When they do write - which is as rare as hens teeth, it is just a bog standard template letter that tells us almost nothing.
It's outrageous, unethical and wrong.
