Thank you both for your replies, it's been awhile since I checked back in here. Thanks for that info Stargazer, I'll keep that in mind. What's happening now, I found out it's people who live in the UK specifically that ML will not deal with, because of some deal they made over legislation mumbo jumbo. My old and trusted advisor has put me in touch with a company called "Charles One" in Boston, I guess they can handle international clients because they are independent.
Anyone heard of them? I guess the President of the company worked for ML for many years but it was because of the limitations that he formed his own company.
I'll let you know what happens.
Mary