Case Escalation

Hi guys,

How many of you had to escalate your cases?  Why?  And do you think it made any difference in your overall timeline/was worth while?


Just curious.  Thanks!!
Jenna

Hi JFarnell - could you clarify what you mean by "escalate"? Do you mean using priority services or escalating it once submitted??

It makes absolutely zero difference.  The "escalation" is done by a third party private company who you pay to talk to.  9 times out of 10 the information they respond with is absolute bollocks.

If you need action, your MP is the best course of action.  Some are better than others. 

It makes absolutely zero difference.  The "escalation" is done by a third party private company who you pay to talk to.  9 times out of 10 the information they respond with is absolute bollocks.

If you need action, your MP is the best course of action.  Some are better than others. 

This is what I was going to respond with but wasn't sure if "escalation" was more about Priority process.

I never used an "escalation" but it seems like everybody on here who has just gets really inaccurate, utter crap info lol

I had it "escalated" about five times and it didn't make a single difference. Honestly think the people on the phone are just paid to say "your application is currently in a queue awaiting decision. We will escalate your case." I had two very urgent dates that I needed my passport returned for and they didn't call, email, anything. They even said they would escalate my case in July but it turned out a decision had been reached in May. Absolutely absurd and enraging.

I received a decision email 6 days after escalating.

My husband called to check on my priority application after 30 wd. As soon as he did, the person on the phone noticed how long it had been and said he would escalated my application. He said it could take up to 15wd to hear back but usually the response is quicker than that. He said we would either get a direct response to the escalation or an email with a decision.  Six wd later I got an email say a decision had been made.

For me personally it was worth it because it gave me some peace of mind.

If I recall correctly, you are now past 100 days of processing?

In this instance, I would definitely pursue this with your MP.  Typically, we don't recommend getting your MP involved because that route was abused so much in the past and MPs now do not have the same ability they once did to chase up a pending application - especially if you are still within the normal processing timeline.  But if you are still waiting after 100+ days, and as you haven't gotten the "not-straightforward" email, certainly involve your MP at this point. 

Hope you're able to get it sorted quickly.