AH! thanks for the clarification on "to let" vs. "to rent" - the title of my email "university lecturer looking to let" must have confused the brokers. And is that right? "brokers?"
Thank you for the warning/info that they don't really care until you are there - I thought there was something wrong with we were doing or the that Brokers were just being extremely rude. Not one has returned a phone call and only one agency returned an email.
Whether you label this rude or custom, it's bad for business in my view. The earlier someone sets up a relationship with me, the more likely I am to do business with them. But whatever - maybe I'm just bitter because its a pet peeve of mine not to return calls or emails.
Moving on: regarding setting up the bank account. My partner and I were in Bath back in May for his job interview. Upon the good news that he'd been hired we went straight to the campus bank and began the process of setting up accounts. They sent us the documents when we were back in the states, contacted our bank out here and viola, a bank account.
I realize how lucky we are to have started the process early and how difficult it can sometimes be not only to set up, but also try to rent an apartment. BUT, THANKS TO THIS WEBSITE

I was an informed ex-pat! ;-)
I can't begin to list the many areas in which uk-yankee has saved me the unnecessary but almost unavoidable hassles that most people go through. Thank you to ALL!