...and trying to get the exemption for being a student can be frustrating. They request paperwork - you send it in - they write you again, asking for another paper - you send it in - they send you another letter....well, you get the idea!
You get exactly the same bureaucratic roundabout if you live alone and apply for the 25% discount. For crying out loud, how many times do they need to ask for your name. address, national insurance number, and evidence of identity?
My local council is so d*** useless that in the last couple of years I've ended up with two court summonses for non payment because
they lost the paperwork. (Funny how it takes them 6 months to process the rebate but they can get a summons on the way in two days from the due date.)
The second time I was so furious that after getting absolutely nowhere on the phone I just drove the 20 miles to the office, put on a I'm-not-going-to-be-messed-around attitude, dumped the inch-thick wad of letters, forms, and other paperwork on the desk and demanded that it be sorted out "right now."
Judging by the raised voices and occasional outbursts such as "But I've already done that!" and "I sent it to you two months ago" from adjacent cubicles, I was not alone.
Still, I guess my bill is still low compared to some, but the rate at which it's rising these days can be seen from the following:
2002/03 £647
2003/04 £747
2004/05 £797
2005/06 £822
And that's band A (we're rather fortunate in being what the council regards as "non conventional housing" around here so we're in lower bands than would otherwise be the case). As for services, pretty much all we get is refuse collection.
Perhaps a better way would be if council tax was means tested based on income/ability to pay?
Council-tax benefit is available to certain people on low income or with certain living expenses. It's worth getting the forms from your local council and applying if you think you might qualify. The worst that can happen is they refuse.
Be prepared for an encyclopedia-sized application requesting precise details of everything you've ever done since the age of 16 though.....
