noooooo! she DID buy DVDs. why is this bad?
DVDs you buy on Amazon.com are American, that is, they are formatted for Region one viewing. England is not region one, so your DVD player would read a different format (this is to thwart video/DVD piracy, since most things are released here first).
Maybe your DVD player is formatted for region one, but if not, I hate to be the one to tell you that the DVDs will likely be unviewable by you.
(If you go on Amazon, it will tell you what region the DVD is formatted for, and I believe you can click on a better explanation than mine).
Has the item shipped?