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Topic: More Natwest problems  (Read 3827 times)

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Re: More Natwest problems
« Reply #15 on: March 04, 2006, 08:24:47 AM »
i think if you stick around the uk long enough you WILL have a problem with your bank.  i tried to get an account at HSBC & barclays when i first moved here.  no joy.

went into natwest.  showed council tax (she said ANY utility bill except mobile phone bill would have sufficed), letter from employer, and passport.  viola!  i didn't even have a FLR yet.  (the work permit was still being processed).

i'm sorry to hear of all your troubles.  i would def switch banks and go in and tell them why you're cancelling your account. 
If you harbour bitterness, happiness will dock elsewhere.


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Re: More Natwest problems
« Reply #16 on: March 04, 2006, 09:00:59 AM »
Lord...

sorry people are having so many problems.

We bank with The Cooperative http://www.co-operativebank.co.uk/servlet/Satellite?cid=1075277295851&pagename=CoopBank/Page/tplPageCarousel&c=Page
 and I was added to my husbands account before we even moved back to the UK.

We had our US visa and US bank account statements sent my husbands UK address and using those and some other documents of his from the house (which he had been living in for ages) I was added with no problems.  I think we had our marriage certificate as well.

I am not saying they are perfect, but really they are a decent compnay with good ethical practices.
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Re: More Natwest problems
« Reply #17 on: March 04, 2006, 09:14:44 AM »
They are totally seperate...  Nat West plc, and Nat West International.  They are actually 2 different companies.   When you set up the account, if they led you to believe that you could use Nat West plc branches, then they totally lied.    It's all to do with tax law, i believe.    They really have nothing to do with eachother...    It's a shame that you had to find out the hard way.

Incidentally, not trying to defend Nat West, cos i hate them as well, but it would be the same with any other bank that offers off-shore accounts.

Not to put too fine a point on it, but actually it is just NatWest Group, which is a part of Royal Bank of Scotland.  It doesn't appear that they are two different companies from their websites.  Perhaps 2 different divisions.  Anyway putting that aside, I think it is quite confusing.  If they are totally separate companies, then why do they even take my deposits in person at all?  They should just say - sorry, you have to mail them to the Jersey bank since we have nothing to do with them.  I can use the high street branches, but only in a limited manner I have found.  Usually if I want to do anything even slightly out of the ordinary, they just refuse to be helpful.

I think it is partly due to it being an offshore account, and part of it due to Natwest itself.  But that's just my opinion - I have not had an offshore account with any other bank, so I don't know how I would get treated anywhere else.


Re: More Natwest problems
« Reply #18 on: March 04, 2006, 09:16:10 AM »
Not to put too fine a point on it, but actually it is just NatWest Group, which is a part of Royal Bank of Scotland. 

yeah i know.
i am a member of staff.  :)

Vnicepeeps... i would tend to agree with you.
I have never heard anything bad about banking with the Co.


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Re: More Natwest problems
« Reply #19 on: March 04, 2006, 09:22:02 AM »
yeah i know.
i am a member of staff.  :)


oh!  well then!   :D  but you still hate them too i think you said?  :-\\\\   the annoying thing for me is that i don't really HATE them.  Our account manager at NW International is fine, always calling up and asking if things are ok, she waived an overdraft fee that i incurred, etc.  but then the people in the branch have been kind of rude to me, and i don't like the added hassle of the offshore account.  i should go read some more about it as to WHY i actually need one and maybe i will change my mind....

« Last Edit: March 04, 2006, 09:25:41 AM by geetak »


Re: More Natwest problems
« Reply #20 on: March 04, 2006, 09:31:36 AM »
oh!  well then!   :D  but you still hate them too i think you said?  :-\\\\   

RBS people hate NW, and NW people hate RBS!  ;)


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Re: More Natwest problems
« Reply #21 on: March 04, 2006, 12:15:58 PM »
It seems as though the banks are getting carried away with all this red-tape and ID nonsense.   I have a friend and neighbor who wanted to add his wife on to his current/checking account a short while ago.   They already have a joint account elsewhere, but he thought it would be useful.

The bank wanted ID of course, so he took her birth certificate and a couple of other letters along -- I think it was letters from the NHS with her name, address, and N.I. number, or something similar.   

"Not good enough," he was told.  They don't even consider a birth certificate to be of value.  They wanted something with a photo and a utility bill with her name.  The only problem is that she doesn't have any of those, as she no longer drives, hasn't had a passport for years, and all power/phone/water bills are in her husband's name.

This was either Barclays or NatWest, the two banks in our nearest small town.  I can't recall which.

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And not only that but they said I can't have my payroll direct deposited into his account either

Why ever not?   If you tell your employer that's the account you want the money deposited into, I can't see why the bank should query it. 

I'm really getting fed up with the way the banks are acting these days.  In these situations, it's not as if one is asking for credit.   Tha bank is holding our money, so if there's any querying and checking going on, it should be us demanding that the bank satisfies certain conditions! 
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