Suing a letting agent

We have the small hotel sized fridge and separate same sized freezer.

I hate them.

I miss my big normal fridge with freezer.

I have an under-counter larder fridge, and a seperate under-counter freezer.
We've got them stacked on top of eachother, so it's really just like one big 'normal' fridge/freezer unit.

Ok, maybe not, sorry. 

When we were looking at places to rent at least half them had that set up and some had no freezer at all. Perhaps it's common in rentals.

When we were looking at places to rent at least half them had that set up and some had no freezer at all. Perhaps it's common in rentals.

I think it is more common in some rentals.  No need to be sorry PrincessJuls!!

I think it is more common in some rentals.  No need to be sorry PrincessJuls!!

I wasn't saying EVERYONE had them...but I thought they were more common than "American sized" fridges 

My wife had several conversations with the property manager, who is the middleman for the landlord. (I agree, it was not copping joyce's fault; it was the landlord who is refusing to restore the freezer).  We made a case that my wife needs a unit with a freezer because of a medical need. This is true: she has tendinitis of the elbow and its been exasperated during our house move, carrying boxes severl blocks between our old flat and new place.  We even got them a letter from her GP proving she needs ice to reduce pain and swelling and now suddenly the property manager (copping joyce) seems interested in rectifying the situation and is pressing the landlord for a freezer/fridge.

The point is not whether a freezer/fridge is common in the UK or not...it's that they pulled a bait-and-switch by offering a property with 1 amenity, but then replaced it with a substandard feature.  I've since learned that the landlord who owns our flat is actually a financial company that buys property for profit. We're one of dozens of properties this company owns so basically they couldnt give a rats ars* about our situation.  Our last flat was owned by a wonderful retired couple in Cornwell and they were a pleasure to deal with. I miss them! 

Anyway thanks for all the advice. Wish us luck.

At the end of the day (sorry for those that don't want to hear it) but a lot of (not all) landlords can be OTT selfish, they think its a one way money street.  They don't care whether you are comfortable or not....they just want the rent check and because so many people can't even afford to buy, its a buy to let market.

Bottom line, in England in order to supplement low salaries vs. the high cost of living, so many people try to become property lords in order to supplement their income. Just watch the property show with Sarah B. and it will get a quick view into the buy to let, quick buy, redo and sell at an absurd premium. People are busting a gut to do it.

Note, the interest rates were recently put up and there is a thought they will go up a bit more by the end of the year but the government knows (they are supposed to be separate from the Bank of England who sets rates...not!) that if they put them up much further in England (can't speak for Scotland), things will go into a tail spin because most folks are doing ok based solely on the value/equity of their property, thus the downward spiral that can occur by remortaging or going OTT on credit (thinking they are safe to spend).

Interestingly we saw an advert today on TV for the first time in the three years that if as an owner you are in arrears with your mortgage to give them a call and they will buy your property...hmm, of course at a bottom £ rate. Seems a lot of people have over extended themselves.

Until the government puts more restrictions on people owning more than their primary property OR mandates more building aside from rabbit hutches for the buy to let folks to scarf up,  I am afraid these issues will remain.

The point is not whether a freezer/fridge is common in the UK or not...it's that they pulled a bait-and-switch by offering a property with 1 amenity, but then replaced it with a substandard feature. 

Sometimes conversations veer away from the original topic.

Yeah back to the point....last summer our small under the counter frig stopped working and our landlord refused to replace it (it was a very old model) so we had no choice but to buy a new one. When we move out, I plan to go to one of those shops that sells used appliances and buy an old, cheap frig and leave her with that....we will take ours with us.

JUles you don't have to leave her with one at all!! It is her responsibility to replace her appliances not yours!

Yeah I was going to ask why you were going to leave anything other than the broken one?!

Unfortunately we had no where to store the old one....believe me I sooo wanted to keep it and stick it back under the counter when we leave. Since I refuse to leave our new one (bought last July) but I do feel I need to replace it if you know what I mean. I have since discovered a shotty store in our Towne that sells old ones so I plan to go in and ask for the worst one, hopefully no more than £30.

Our landlord has been terrible with everything. Last summer our electric shower packed up and I chased her for 4 days...only for her to say on the 4th which was a Friday "I am going on holiday for two weeks you will just have to take a bath". Funny enough the bath taps have never worked since we have been here, since we are shower people and knew how tight she was we never bothered about the bath.  So I chased three plumbers and finally got someone who could come over and install a new shower. We mailed her the bill and asked for reimbursement. She refused and said if we didn't pay for 1/2 of the labor she would take it out of our security deposit. In July there was a leak under the sink....I called her on a Saturday and she said she would call a plumber...then she disappears until Wednesday (mobile off) on a training course and leaves us to it again. For four days we had to only turn on the main line for the water when we needed to wash dishes or flush the toilet because the leak was so bad it was filling up a cooking pot every 10 mins.

Bottom line she is horrible witch from hell and when we do move out (hopefully soon and only here because we are month to month) we are not going to pay the last six weeks rent because that is what she has in a security deposit and we know she is soo tight she will never return it to us. I have been in so many arguments with her that I started to feel physically sick so we have given up and hopefully nothing else will go wrong in the house until we get the heck out of here...hopefully VERY soon!

I feel sorry for the next renters because this house looks so nice but boy once you live in it its a house in hell! 

That does sound like a nightmare indeed! Try Freecycle for a fridge, I see them quite often on there.  Or where do you live? Only we have a beer fridge that's been sitting outside our back door for the last 6 months, I am sure it doesn't work.  It has England insignia all over it, I am sure your landlady would love it!

LOL! Britwife that would be a perfect frig to put under the counter when we leave! Unfortunately we are far away from you in Berkshire otherwise I would pay you £30 for the pleasure of a broken frig with England insignia all over it!! You have given me the idea to look for one that will be very unpleasing to her eye!! 

Bottom line she is horrible witch from hell and when we do move out (hopefully soon and only here because we are month to month) we are not going to pay the last six weeks rent because that is what she has in a security deposit and we know she is soo tight she will never return it to us.

I was going to suggest that.  I don't know of any of our students who don't do this b/c they've been screwed out of thousands of pounds of security deposits in the past by unscrupulous landlords.