How about because of the elevated terror alert, the plane sat on the runway for two extra hours, with passengers on it, a long haul flight, and the woman was stuck in coach on a full flight? I can totally sympathize with the urge to freak out. I don't have an issue with flying per se but I cannot handle being stuck like a sardine in a tin for such a long period of time and believe me, by the time we are on the runway riding into the terminal, I am climbing the walls ready to get the hell out of the plane. I'm not so sure about the stories about her with vaseline and a screwdriver (I so don't want to go there!!!) but I if she had a screwdriver maybe she was attempting to adjust her seat to get more leg room!!!