Now see, Balmerhon, I find the exact opposite! Maybe I'm a bit spoiled where I live? (Solihull) The family rooms have a toilet, sometimes a chair for feeding.....plenty of room for the stroller. Bottle warmer.....I'm talking about Touchwood in Solihull, the mall near where we live, right on the high street. I think it's the mall in Birmingham that has the disco lights. Also when traveling, the services have great changing rooms as well. Think I've seen neat lights in some of those as well. Even some places that have the koala thingy, are in a seperate bathroom, usually the handicap one. I just hated those in the US that are hanging out in the ladies right next to the sinks and such. I didn't use them, I'd change the baby in the car or something.