Hello
Guest

Sponsored Links


Topic: BT-what line do I need?  (Read 2044 times)

0 Members and 1 Guest are viewing this topic.

  • Dar
  • Geek of the medieval persuasion
  • *
  • Posts: 3845

  • Liked: 0
  • Joined: Sep 2006
  • Location: Gwynedd
BT-what line do I need?
« on: February 05, 2008, 10:43:17 AM »
What BT phone option do I need if the line is only for the purpose of hooking up broadband?  They want to sell me their super duper option.  I just want the line as we are getting Vonage.
I am the architect of my destiny.


  • *
  • *
  • Posts: 3229

  • Liked: 0
  • Joined: Apr 2005
  • Location: Oundle, Peterborough, UK
If you harbour bitterness, happiness will dock elsewhere.


  • Dar
  • Geek of the medieval persuasion
  • *
  • Posts: 3845

  • Liked: 0
  • Joined: Sep 2006
  • Location: Gwynedd
Re: BT-what line do I need?
« Reply #2 on: February 05, 2008, 11:27:37 AM »
Thank you!  That is what I did and had to pay the stupid £124.99 installation fee because the previous tenant didn't use BT but Virgin.  Arg! 
I am the architect of my destiny.


Re: BT-what line do I need?
« Reply #3 on: February 05, 2008, 11:32:44 AM »
FYI even if the previous people did have BT they will still try and charge you the installation fee!
How it costs £125 to pull some wire ,I've got no idea! Virgin aka NTL didn't charge anything for installation


  • *
  • *
  • Posts: 3229

  • Liked: 0
  • Joined: Apr 2005
  • Location: Oundle, Peterborough, UK
Re: BT-what line do I need?
« Reply #4 on: February 05, 2008, 11:48:39 AM »
same experience here!  i had BT sockets in my house and they still tried to tell me that since they couldn't find the address in their system, i'd need to pay the £125 reconnection charge.  scandelous!
If you harbour bitterness, happiness will dock elsewhere.


  • Dar
  • Geek of the medieval persuasion
  • *
  • Posts: 3845

  • Liked: 0
  • Joined: Sep 2006
  • Location: Gwynedd
Re: BT-what line do I need?
« Reply #5 on: February 05, 2008, 11:49:30 AM »
We have BT sockets too!  Is there anyway to get that refunded?
I am the architect of my destiny.


  • *
  • *
  • *
  • Posts: 13328

  • Officially a Brit.
  • Liked: 2
  • Joined: Mar 2004
  • Location: Maryland
Re: BT-what line do I need?
« Reply #6 on: February 05, 2008, 12:09:07 PM »
I don't think the socket has anything to do with it. If I'm not mistaken, at one time, ALL lines were BT, so that's why the sockets say BT. If  previous tenant switched away from BT, you wouldn't change the socket.

Dar, do you have to have BT? Can you find out who has the line now? We don't have BT at all (thank goodness). We do everything thru TalkTalk.
When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy’. They told me I didn’t understand the assignment, and I told them they didn’t understand life. ~ John Lennon


  • *
  • Posts: 2356

  • Liked: 36
  • Joined: Dec 2005
  • Location: West London & Slough!
Re: BT-what line do I need?
« Reply #7 on: February 05, 2008, 12:16:41 PM »
hiya,

yep, although the 'property' may have BT style sockets - even with thier logo stamped on them, it doesn't mean that the opposite end is connected to BT equipment at the exchange end - if the previous owner moved to a cable company then there is no connection at the exchange side. that's where the connection charge is made - usually -

There are many convolutions with the recent availability of other telephone providers - line connection and termination issues being a part of it.

I'm just going to write up a helpful hint that hopefully will be put up as a sticky in this section or maybe moving issues as well in regards to broadband for newly arrived immigrants. Basically, by getting mobile broadband from the likes of 3, Vodafone and TMobile, at least for the first few months the headache of getting a BT line and then a ISP can be avoided by a quick 5 minute install of a HSDPA dongle/adaptor which can fit both laptops and desktop computers.

While all this goes through Dar, don't be scared (sorry ! couldn't resist!) to have a look at mobile broadband solutions from the above - may help stop tearin yer hair out!

Currently, I've just been trialling the service from 3 - and been impressed.

Cheers, DtM! West London & Slough UK!


  • Dar
  • Geek of the medieval persuasion
  • *
  • Posts: 3845

  • Liked: 0
  • Joined: Sep 2006
  • Location: Gwynedd
Re: BT-what line do I need?
« Reply #8 on: February 05, 2008, 12:39:14 PM »
Dar, do you have to have BT? Can you find out who has the line now? We don't have BT at all (thank goodness). We do everything thru TalkTalk.

Talk Talk isn't in our area!  Grrrr!

DtM, I think I will look into some mobile broadband.  But, BT is coming to hook up the line on Monday.  DH wants us to get "proper" internet, which means he doesn't have to fumble with things (he isn't the best techie person-ha ha).
I am the architect of my destiny.


  • *
  • Posts: 3821

  • Liked: 0
  • Joined: Jan 2007
  • Location: London
Re: BT-what line do I need?
« Reply #9 on: February 05, 2008, 01:02:07 PM »
Dar,

Can you get broadband via cable instead? Then you don't have to mess with BT.
And if you threw a party
Invited everyone you knew
You would see the biggest gift would be from me
And the card attached would say
"Thank you for being a friend!"


  • Dar
  • Geek of the medieval persuasion
  • *
  • Posts: 3845

  • Liked: 0
  • Joined: Sep 2006
  • Location: Gwynedd
Re: BT-what line do I need?
« Reply #10 on: February 05, 2008, 02:13:21 PM »
It was actually cheaper to go the BT route (until now).  We looked into Virgin, but, the prices aren't as good if you don't want the TV or the phone.  :-\\\\  We don't have a TV and don't plan on getting one.
I am the architect of my destiny.


Re: BT-what line do I need?
« Reply #11 on: February 08, 2008, 07:19:26 PM »
We don't have a TV and don't plan on getting one.

 :o
But the telly is one of the joys of British life!


  • *
  • Posts: 3233

  • Liked: 0
  • Joined: Aug 2005
  • Location: London
Re: BT-what line do I need?
« Reply #12 on: February 08, 2008, 11:28:26 PM »
:o
But the telly is one of the joys of British life!

even Geeta finally joined the TV users!!

I am still holding out.  ;D


  • *
  • Banned
  • Posts: 6640

  • Big black panther stalking through the jungle!
  • Liked: 3
  • Joined: Feb 2005
  • Location: Norfolk, England
Re: BT-what line do I need?
« Reply #13 on: February 09, 2008, 09:40:38 AM »
If I'm not mistaken, at one time, ALL lines were BT

At one time all lines were owned and run by Post Office Telephones (with the exception of the city of Hull, which through a quirk of history had its system owned by the city corporation).   British Telecom was created in the early 1980s and the government gradually sold off the telephone network into private ownership, which is how BT came to own all the lines.   Other companies (starting with Mercury Communications, later absorbed into Cable & Wireless) were then able to offer competing services,

Technically though, BT still owns all the lines.   All that happens if you need the physical line installed to your house is that your chosen provider sub-contracts that part of the work out to BT.   If you notice engineers out and about working on telephone lines, you'll see that the vans now carry the BT OpenReach livery, which is a fairly new division created specifically to service the outside lines.  They are supposed to provide facilities to all service providers on an equal basis.

I know this has caused considerable confusion to some people when they sign up to get a new line installed with Virgin, Talk Talk, etc. and then a BT OpenReach van and engineer show up at their door.

What happens at the telephone exchange depends upon whether LLU (local loop unbundling) is in place or not.  Many exchanges is cities now have LLU, which means that one or more of the competing companies actually rents space in the building from BT to install their own equipment.  If you have a line provided by one of those companies, then your line is jumpered directly to that company's equipment at the exchange.   If you are served by an exchange with no LLU (the situation in most smaller towns and rural areas at the moment), then your line is still actually served by the BT equipment, with your provider paying the appropriate fees to BT.

As for the connection/re-connection fee, the amount of physical wiring work involved can vary from case to case.  The fact that you still have telephone sockets and a line back to the pole in the street doesn't necessarily mean that you still have a circuit all the way back to the central office.  It will depend upon how long (if it all) the line has been out of use, how much demand there has been for new phone service in your neighborhood, etc.   If the line is still connected all the way back and there is no LLU at your exchange, then it will just be done by programming in the equipment.  If the line is still connected to another company at an LLU exchange, then it will also need to be jumpered back to the BT equipment -- Not a big task.

However, if the line has been out of service for a while and pairs in the assorted cables back the office have been used for other circuits, reconnection could involve a visit to several distribution points along the route to reconnect your line all the way back to the central office.  If there are no spare pairs available, it can involve the installation of extra equipment on the poles which will allow two lines to work over one pair of wires.  Obviously in some cases providing a new line can also involve installing an extra pole or two to get the line to you (new house away from existing lines etc.).

Rather than try to price up each job individually, BT opted for a fixed connection fee set at an average level to keep things simple.  £125 might seem like a lot to just run a jumper across a single distribution frame and change the programming, but if the work involves connecting new jumpers at a dozen distribution points and installing pair-gain units, it's actually much cheaper than the fee would be otherwise.
« Last Edit: February 09, 2008, 09:42:31 AM by Paul_1966 »
From
Bar
To car
To
Gates ajar
Burma Shave

1941
------------------------------------------------------------------------------------------
Dreaming of one who truly is La plus belle pour aller danser.


  • Dar
  • Geek of the medieval persuasion
  • *
  • Posts: 3845

  • Liked: 0
  • Joined: Sep 2006
  • Location: Gwynedd
Re: BT-what line do I need?
« Reply #14 on: February 11, 2008, 11:13:34 AM »
:o
But the telly is one of the joys of British life!

Oh yes!  But DH is having none of it!  He doesn't really enjoy TV much.  I can take it or leave it.  The shows that I like are available for download, so, I will just do that, I think.
even Geeta finally joined the TV users!!

I am still holding out.  ;D

As are we...for now  ;)
I am the architect of my destiny.


Sponsored Links





 

coloured_drab