Well, I used to work there, so I am somewhat biased in my opinion. I hate that people cannot for the life of them make a drink that they have on there menu (from one location to the next) the exact same
It is a world wide chain, so you would think they would all be the same...but I guess it all goes in accordance with what works in each country.
The easiest way to get the pepperminty goodness that you like Swelch2, I started doing this when I worked at another espresso place, I just used to put the York Peppermint patty in the bottom before the espresso, mix it a bit, then add in the hot milk(or soy in my case...damn lactose intolerance!) You can add once it is made too, but might end up with bits of chocolate in there. Stirring with a candy cane helps too. All depends on how you like it. I have done both, but since I tend to get mochas, I use mints. Have yet to fine York's in Scotland so I have used the Andes dinner mint things I experimented with a lot of different flavors and such when I worked at various places, so I can give ideas on most any thing it is ur looking for, so feel free to ask away. (on a side note tho...I tried doing a butterfinger one...it worked, but not all that great. Think it was the whole coffee flavor that ruined it
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~Ange...and all my vast years of coffee shop experience