I've used NHS 24 when I had a severe toothache and same thing. The lady on the phone was very thorough with her questions and did her best to get me seen right away.
I actually went to the Doctor yesterday because ive been sick with the same cold/flu for 2 weeks and not feeling any better and was really happy with the service i got from the doctor. First, right when i called they said they had a cancellation and if i could get there in 20 mins that would be great. Even though my symptoms were just cold/flu she was sooo thorough, asked me about 25 different questions about my symptoms, looked in my ears, eyes, mouth, nose, weighed me, did my blood pressure, checked my heart and lungs with a stethescope, felt my glands in my neck...she was really good. End diagnoses, Sinusitis and she gave me some Ammoxicilan.
Sometimes in this country the healthcare professionals (NHS 24 workers, nurses, doctors) dont get enough credit and its nice to give props to the ones that really care and do their best to help you.
