well, I don't see them on movingscam.com's black list - so that's points in your favor.
as for me, I think we are just going to have to pay the fees/up-charges they are tacking on us - or they basically hold our stuff hostage. Once it's on it's way I think I might take it up with the moving broker - nationwide - and see if they can refund some of their exorbitant fees (which they list as a deposit - very deceptive because NONE of it goes to the move - just the people you talk to you on the phone - which for us was NEVER reliable and always a different person - so they didn't even provide us with a real service to charge).
and then I might take it up with filing complaints to the various organizations including the Better Business bureau - movingscam.com lists a few more too.
but another part of me wants to let it go and just take it as a hit and a lesson for the future. not sure. we'll see what happens. But boy did they take advantage our situation.
basically after the first estimate the deposit (FEE) was 600, for a 2750 lb load. then we upped it 400 hundred pounds to 3150. They increased the mover fee by 400 bucks - a buck per pound roughly, added 200 dollars for packing and then added 650 to their fee.
so 1000+ dollars more for 1/8 of the weight. that's a 1/3 increase in cost of 1/8 of the load!
the thing is, they gave us the impression the extra weight and packages were IN the 1250 fee - but they tacked it on the movers fee too. so basically doubled. to make matters worse, they UNDER estimated - thus giving them the "low-cost appeal" - so the mover got to tell us that we were 1500 lbs over weight - more charges.
but we were in a rush, signed everything under the wrong presumptions. and now got screwed. I just hope it doesn't get worse, ie, late arrival, or broken or lost stuff - which according to movingscam - has happened before.
I just hope this thread and these boards can prevent this from happening to someone else.
