My daughter's father, who has had contact with her only once in the last 12 years (it was forced upon him due to a funeral), called her to wish her a happy 19th birthday today.
During the phone call, he let her know that his mother, her beloved Grammy, has dementia and was moved into a home today. Grammy left my daughter a voice mail, and I let her know about it. DD nearly cried when she told me, "It's so hard to hear her voice, when she's (the familiar personality) not there anymore. She signed my birthday card "Grandma," and she's not my Grandma (that's what she calls my mom), she's my Grammy." I hope she does listen to the voice mail that came from her Grammy's phone number, but I know I can't force the situation.