just a little update, today I received 2 emails: one from "worldpay" saying my first application fee of $747 had been refunded (without my asking for a refund yet) and also an email from the consulate,:
"Hello xxxxxx,
Your refund has been applied for and should be processed shortly if it has not already. The information you were told, that you will need to reapply, is correct, because, due to the biometrics problem, your application has been voided.
Regards,
Visa Section"
I'd already reapplied and paid the NOW HIGHER visa fee (roughly $843) and i'm going in for my second biometrics tomorrow than over-nighting my documents to the courier. I'm still planning to write another letter asking to be refunded the difference between the higher and lower fee since I applied before the fee changed occurred.
Hopefully all goes well this time around. I miss my fiance so much, today was my intended travel day.