Leah, did you do this before the introduction of the Patriot Act following 9/11? It is this law which is causing the problems. It states that banks need to "know their customers", but does not state that customers must have a US address. Banks, however, have interpreted it to mean that, which is causing problems for lots of Americans living abroad. There's a very interesting radio discussion about this and other banking problems for US expats that can be found on the website for American Citizens Abroad. If anyone is interested, I will find the link.