Haha... I reemed them in an email yesterday, calling them paranoid old fogies, and my mom had a laugh about it and said it wasn't up to her, but she would talk to my stepfather and see if she could talk him into booking online (we will probably do this over Skype with me booking it for them.) Fortunately, they aren't booking for a little while, I was just trying to illustrate to my mom that there are very few choices available if you don't do it online.