Indiana is and has been shutting some of theirs too in the last several years. I get that the world is changing and they are trying to get everyone to do it online, but that doesn't always work for everyone, especially those who aren't comfortable with computers and the internet. That is changing rapidly, but there are still some holdouts. Plus, sometimes it is just convenient to pop in as you are driving by instead of waiting for something to be mailed to you.
Even when you do it online, it doesn't always go smoothly. Mom ordered hers in plenty of time a couple years ago, but due to a few weeks of backlog, she drove on expired plates for over a week, with just a piece of paper as proof she had ordered them. Hubby ordered ours online last year, and they came to our correct address, but with the county we used to live in.