The Great Virgin Debacle continues yet another day.
Technician came out last night (an absolute legend) and was troubleshooting for two hours. He cleaned the connections, he checked the cabinet, he connected his router, he checked the cables outside, he unplugged the neighbors' cables because they were piggy-backed to ours as a result of their lazy BT technician ("Why are they connected to your line?! This should not be on your property!"), he replaced the splitter, he hung up on "Tom" in Bangladesh, he replaced the router...
Finally, he left at 8pm. And still we are internetless.
It was interesting to note that Virgin technicians have just as much trouble with the call centers as we do.
Stay tuned for the exciting conclusion to, "Are They Still With Virgin, or Have They Switched to BT?!"

ETA And of course as soon as I post this and plug the router back in after leaving it in time-out for a few minutes, things appear to be working. Happy days!
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