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Topic: How to say stop sending things! (Nicely)  (Read 2473 times)

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How to say stop sending things! (Nicely)
« on: April 20, 2012, 12:25:28 PM »
We just got a package from my mom in the States. We had to pay £25 to get it, and it was full of things that none of us want or need. To be perfectly frank, I wouldn't have paid £25 for its contents, let alone that plus whatever it cost, PLUS shipping. My mom (bless her) just doesn't seem to "get" customs forms, and this, like all the others, has been filed out in a slip-shod manner. At least this time she didn't just make up what the contents were, which she has done in the past so that the 'surprise' isn't ruined on the outside of the box. She did, on the other hand, put an arbitrary price on the items which caused us to have to pay the customs charge.

So I'm after advice as to the best way to say "thanks, but no thanks" to her packages. I know it probably makes her feel good to post things and there are only about 3 per year but I can't help but feel like she is wasting her money (and ours!). Is there any way that I can say this to her without offending?


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Re: How to say stop sending things! (Nicely)
« Reply #1 on: April 20, 2012, 12:30:30 PM »
Perhaps something like, 'We really appreciate you thinking of us, but it's so expensive for you to send things, and then we have to pay customs on our side, so why don't you save up that money for a visit/spending money the next we visit the US?' or even the good old, 'We don't have space for everything, houses here are so much smaller!'
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Re: How to say stop sending things! (Nicely)
« Reply #2 on: April 20, 2012, 01:08:14 PM »
I have no good advice, I just wanted to say thanks for posting this, because my mom does the same thing.


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Re: How to say stop sending things! (Nicely)
« Reply #3 on: April 20, 2012, 01:38:16 PM »
Yeah, my mother was always sending stuff that I really didn't want and hiking up the value on the customs form (I think she thought it was like insurance).  And she would bring all kinds of stuff over in her suitcase -- family heirlooms that maybe I would have wanted but not now thank you!  She got this idea that I would never ever come back to the US so she had to keep bringing/sending fragile bits and pieces. She meant well. And I never managed to convince her to not spend the money.
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Re: How to say stop sending things! (Nicely)
« Reply #4 on: April 20, 2012, 05:11:47 PM »
Yeah...we got hit with a £30 charge because my dad listed the value of the check he sent us for our anniversary.

We explained what happened, and he hasn't sent another package.  Or another check.

At Christmas, he put $100, cash, in our card.  ???

I thought he understood when I explained to him that there's nowhere for me to get money changed where I live, but apparently not, because I just got more cash inside my birthday card.

So, I can sympathize. 


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Re: How to say stop sending things! (Nicely)
« Reply #5 on: April 20, 2012, 08:22:35 PM »
I guess this is where I mention that my father mailed me some stuff that was old, so I shouldn't have had to pay, but also decided to include some items that I left when home for Thanksgiving and listed it as 1 pair used underwear.

Which made me feel like some sort of deviant.


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Re: How to say stop sending things! (Nicely)
« Reply #6 on: April 20, 2012, 11:17:14 PM »
....
I thought he understood when I explained to him that there's nowhere for me to get money changed where I live, but apparently not, because I just got more cash inside my birthday card.

....

You don't have a post office or bank anywhere near you?!  ???


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Re: How to say stop sending things! (Nicely)
« Reply #7 on: April 21, 2012, 01:10:49 PM »
The post offices here don't do it.  The bank might, I haven't asked yet, but I can't imagine what they'll charge for it. 

I had to hang on to my Christmas money until we went to Glasgow a couple months later.


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Re: How to say stop sending things! (Nicely)
« Reply #8 on: April 22, 2012, 01:34:45 PM »
I don't have that problem, but I have found that bringing things over is starting to get ridiculous because I'm running out of room.  Perhaps you can spin it that was sinc a lot of folks on the other side of the pond don't realise that we don't really have closets here and the space we do have it rather limited! My grandparents give me an online gift card to Amazon now because it's much quicker, they don't have to post anything and I can get exactly what I want!


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Re: How to say stop sending things! (Nicely)
« Reply #9 on: April 22, 2012, 02:09:34 PM »
The key, I think, is to highlight the positive aspects of what they are trying to do and offering lots of ideas that will help maintain those positive things with less of the negative stuff.

I would tell them it is really thoughtful and you really appreciate that they are thinking of you. I would then suggest some things that you think would work for everyone better. Could be:

Agree to have presents of a certain cost / size exchanged only when there
Not to give anything at all, but sending cards instead
Using the money that would have been spent in a savings account for a visit or facilities for skype etc.

Alternately
Letting them continue to send things but explain how to send stuff without the charges, as it is clear she isn't aware - you could always just charity shop them

The rules are here:
http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageVAT_ShowContent&id=HMCE_CL_000014&propertyType=document#P56_5044

'This notice explains what happens when you import or export goods by post through Royal Mail or Parcelforce Worldwide. It also applies to gifts received through the post. Please note that, unless specified otherwise, all further references to Royal Mail within the text of this notice also applies to Parcelforce Worldwide, who are part of Royal Mail Group Ltd........
.......................................
2.4 Gifts

Goods sent as a gift that are over £40 in value are liable to import VAT. Customs duty also becomes payable if the value of the goods is over £135 but is waived if the amount of duty calculated is less than £9.

To qualify as a gift:

    the customs declaration must be completed correctly
    the gift must be sent from a private person outside the EU to a private person(s) in this country
    there is no commercial or trade element and the gift has not been paid for either directly or indirectly by anyone in the UK
    the gift is of an occasional nature only, for example, for a birthday or anniversary

Note: if you purchase something from outside the EU to give as a gift to a relative or friend, whether or not addressed to that person, it is treated as a ‘commercial consignment’ for which the import VAT relief threshold in paragraph 2.3 applies'

What other options for demonstrating thoughtful could you suggest to her for all of you to agree as practice?

Hope you work out a solution that makes you happier.  :)


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Re: How to say stop sending things! (Nicely)
« Reply #10 on: April 22, 2012, 02:14:58 PM »
My Mom is always sending stuff too.  Try steering her toward Amazon.co.uk - point out that with no shipping charge more of her money (and none of yours) goes toward presents.
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Re: How to say stop sending things! (Nicely)
« Reply #11 on: April 22, 2012, 03:34:42 PM »
Totally agree slices!! I pushed my mom and stepdad to go buy from amazon at Christmas. I then took pics of the nicely wrapped parcels (turned out to be the nicest looking things under the tree!!) and mailed her pictures. She was so happy that 1) there were things under the tree and 2) she didn't have to stress about filling out customs forms. I think they're sold now.
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