Thank you both for the reply. I will have to start checking company websites as job websites really aren't working for me. I also can't do word of mouth as I don't know anyone here.
Basically I just took out my information and the companies and here is a mock up of what my resume says.. (the format is actually correct on my real version)
SKILLS
• 75 Words Per Minute Typing
• Sage Act!
• QuickBooks
• Microsoft Word, Excel, Outlook
• Windows XP and 7 Operating Systems
• Avaya Soft Console
WORK EXPERIENCE
Reception (UK) May 2014
• Front of House - Greet all visitors and have them sign in, inform the correct person the guest has arrived.
• Meeting Rooms - Manage all 12 meeting rooms with bookings, organization of amenities and cleanliness of facilities.
• Outlook - Complex calendar management of meeting rooms and email correspondence as first point of contact.
• Avaya Soft Console - Proficient in using the computer based system to connect and transfer phone calls.
• Hospitality - Keeping all refreshments well stock and always available; including tea, coffee, water, biscuits and fresh fruit.
Reception (UK) March 2014
• Front of House– First point of contact for guests, hospitality on arrival and check out on departure.
• Administration – Printing, faxing, filing, photocopying, ordering office supplies, mail handling and ad hoc duties.
• Communication– Operating internal company switchboard from Jeddah, Saudi Arabia and within the UK. Liaised with chauffeurs for pick up and deliveries.
• Meetings – Fully prepared the boardroom for executive meetings as well as meeting rooms for internal and external clients. Recorded meeting details through Microsoft Outlook.
• Diary Management – Recorded all appointments, meetings and orders on hard copy diary.
PA to CFO & COO/ Administrative Assistant (USA) January 2012- April 2013
• Office Management –Effectively managed and ran the sister company Alco Vending being
solely responsible for the day to day operations and overseeing all
decisions.
• Administration –Responsible for taking care of leads and drawing up contracts for the sales
team. Drafting up letters and communications for prospective clients and
existing customers as well as for the staff and drivers.
• Transport & Logistics – Dispatched drivers and managed route efficiency to maximize
productivity. Took ownership of the Goods In and Mail Room
departments.
• Finance –Managed the ordering and invoicing within the companies. Tracked all sales and finances through Excel spreadsheet trackers and QuickBooks accounting software.
• Customer Service –For both BSRW Solutions& Alco Vending I managed all the customer service calls and on site enquiries.
• Basic skills- A list of basic skills for the position includes: answering phones, scanning, filing, electric filing, combining documents, paying invoices, creating rebates, updating spreadsheets, tracking fleet, basic accounting and customer service.
Switchboard Operator (USA) June 2010- January 2011
• Food Handling & Preparation – Complied with all health and safety laws/standards for food
handling and preparation with cooked food, food and beverage storage.
• Marketing & Advertising – Incorporated my learning’s from advertising modules at university
to highlight the importance of the use of social media such as
Facebook and Twitter to connect with customers and grow brand
loyalty.
• Customer Service –Making sure the customers would get their orders to the highest standards and
satisfaction by including a personal touch as well as going above and beyond customer’s expectations.
• Communications – By utilizing my Communications degree I was able to make sure all orders were accurately taken and minimized the rate of mistakes for the team. With this I was able to actively and successfully up sell by making the customer feel confident in my knowledge of the menu and items.
• Training & Development – I proactively sought extra responsibility and took on an active role in the training and development of new and existing co-workers which gave management time to focus on more complex issues.
• Basic Skills – A list of basic skills for this position is: team work, listening skills, switchboard, cashier, and time management.
EDUCATION (Took out for this copy.)
INTERESTS
My favorite sports include Formula One motorsport, ice hockey and baseball. I enjoy reading books about social science and business. I also enjoy volunteering for charity events such as The For A Day Event.
